Business English as a Second Language

Objectifs

• Develop strong resume and cover letter writing skills for effective job application


• Acquire proficiency in communication through written and verbal channels, including emails, meetings and presentations


• Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations

Programme de la formation

• 1. Resumes and Cover Letters


• 2. What is a Resume


• 3. Job Interviews


• 4. Emails


• 5. Meetings


• 6. Presentations


• 7. Business Reports


• 8. Customer Service- First Impressions


• 9. Telephone Customer Service


• 10. Negotiation


• 11. Dealing With the Every Day People In Your Workplace


• 12. Business Trips


• 13. Work Stations


• 14. Managing Up


• 15. Quitting Your Job


• 16. Annual Review Process


• 17. Being Late For Work


• 18. Types of Businesses

Validation et sanction

Attestation de formation

Type de formation

Non certifiante

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